World Class Support

 

MPI Thermal provides product support from experienced worldwide network of technical service organizations in the USA, Europe and Asia Pac Rim. Our world class sales and service representatives and distributors are there to offer you quality service and application engineering help for your temperature testing needs.

Service Support You Can Depend On

  • Worldwide technical support
  • Experienced Responsive support personnel worldwide
  • Extended Warranty Agreements
  • Preventive Maintenance Agreements

 

 

For technical support in your area,

please email us for detailed contact information

 

Or please email us your questions:

 

MPI Thermal:

info@mpi-thermal.com
sales@mpi-thermal.com
technical.support@mpi-thermal.com

TEL: 1-917-318-6757  U.S.A.
TEL: 886-35551771 x5907  Taiwan

Field Application Engineer

Job Location: San Jose, CA

Job Duties:

1. Assist in developing HW and SW measurement methodologies/solutions for analytical wafer probe solutions with signal applications from DC to millimeter wave frequencies as well as Silicon Photonics (SiPH);
2. Collaborate with customers on their measurement challenges, and provide applications specific product training;
3. Provide pre- and post-sale support to AST, customers, service department, and the sales channel developing HW and SW measurement solutions for analytical wafer probe stations;
4. Define application-specific solutions based on customer-provided device data and facilitate both customer and divisional teams to successful results;
5. Perform product training seminars for customer and sales channels as well as participate in trade shows and technical seminars;
6. Make recommendations regarding product improvement, new products, and quality enhancement;
7. Author, document, publish, and present measurement solutions via Seminars, Applications Notes, Briefs, and White Papers;
8. Prepare, plan, and assist with customer product demonstrations that highlight value-based differentiation of AST product offerings;
9. Develop unique and individual customer presentations designed to professionally position the MPI brand in the North American market and deliver formal presentations to customers.

Job Requirements:

Master’s degree in Electrical Eng., Electronics Eng., Physics, or Photonics; Must possess 1 year of relevant work experience; Travel to customers’ sites in US and headquarters in Taiwan is required.

Send resume to: MPI America, Inc., 2360 Qume Drive, Suite C, San Jose, CA 95131, Attn: Janet Chiang